Chief Operating Officer - F/M/X
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đ About WeMaintainÂ
Operating in Europe and Asia, WeMaintain is leading the transformation of building operations.
Our mission is to put the best of people and technology at the heart of the built environment.
We are fixing building operations by ensuring lifts, escalators, fire and safety systems, and doors perform at their best.
Leaders in the real estate industry trust and use our technology to get:
* high-performing lifts, escalators, doors
* Optimised maintenance strategies
* Tangible actions towards sustainability
What sets us apart from other players is our end-to-end real-time monitoring and predictive maintenance technology and our empowerment of field engineers. Our approach and solution integrate our field expertise, agnostic and multi-equipment IoT sensors, software, and machine learning.
We were founded in 2017, have been B Corp certified since 2022, and were recognized by the French government as one of the 120 most promising scale-ups in 2024.
đ Why Join Us?Â
Our level of ambition keeps increasing, and working at WeMaintain is challenging. Yet we are committed to embodying each of our values in our daily work:
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CareâOur colleagues, investors, field engineers, clientsâthey are all non-negotiable. We have to deal with them in our daily lives.
Itâs easy to be kind, patient, and considerate when everything is going well. However, it can be a little bit more difficult when you are feeling stressed, tired, or have too many things to do. - Grit-Â Weâre convinced we have what it takes to succeed. We need to keep our standards high, never give less than 110%, and show relentless grit, as that will be what makes the difference and helps us go the distance.Â
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Uniqueness- We recruit people for who they are, and certainly because they are different from others, and they assume that. We ask every team member to be themselves and be comfortable in their shoes.
So far, we have found that this value creates a work environment in which different people bring their experiences and ideas. Also, feeling good about yourself lets you be nice to others. It prevents useless competition among colleagues.
We really want these values to guide all our work and actions at WeMaintain, and we genuinely try to apply them every day. It doesnât mean we manage all the time. We count on each other to tell us if weâre not doing it as well as we should be. And that applies to you, too.
If you are ready to make an impact and drive change in a growing company, we would love to meet you.
đđź Who Are We Looking For?Â
WeMaintain is looking for a COO to join the executive team.
The COO, reporting directly to the CEO, will manage operational strategy, oversee daily operations across all countries and activities, design and implement efficient processes/ methods/ tools, and push for continuous operational improvement.
Itâs a transversal role. The COO will work closely with executive management.
How do we see the role? The CPO is responsible for identifying issues, customersâ (external and internal) needs, and market trends. To make the roadmap happen :
- ProdEng is responsible for delivering tech solution, and
- The COO is responsible for delivering ops solutions
đ What Will Your Future Role Be?
The COO will manage the following
Ops processes, methods, and tools across countries to:
- Identify and implement process improvements to increase efficiency and reduce costs (ops, sales, finance, people)
- Standardize to deploy faster and execute better,
- Challenge our standards
- Ensure compliance with all applicable laws and regulations
- Ensure customer experience improvements
- Develop and manage operational and financial metrics to measure the company's performance.
- Foster a culture of operational excellence, quality, and safety
Supply chain & procurement:
- Supplier Relationship Management: Partner with key suppliers and build the database.
- Boost China sourcing for equipment parts
- Forecast spendings
- Develop sourcing synergies
Management:
- Build and manage a highly functioning, diverse, and effective team
HSEQ/ ESG:
- Performance management
- Leads organization changes
- Change management
- Safety changes
- Certifications
đ You Are the Right Person for Us If You Have:Â
- Management experience of at least 20 people
- A track record of operations delivery and teams accountable
- Customer experience projects
- Experience in supply chain management/procurement
- Experience with HSEQ
- International Exposure
đ Bonus Points:
- Experience in Risk management
- ESG experience
- Real Estate
- SaaS B2B
- Experience in a tech environment/startup
- Has scaled/ shaped a scalable business from 10 to 500 employees during a high-growth period
âď¸ How to Apply?Â
At WeMaintain, we believe your cover letter could be your chance to show us who you are beyond your CV:Â what motivates you, why you want to join our team, and how you can contribute.
You can include any relevant experiences or projects related to your application. Weâll be happy to learn more about your personality and values. Feel free to write a letter representing yourself and showing why you are the ideal candidate for this position!
Our culture is based on trust, autonomy, and flexibility. We value diversity and inclusivity and believe having a team where everyone can be authentic is essential. We encourage people from all backgrounds to apply and join our team.
This job is available in France near Paris, as well as in Singapore or London.
đŻ Recruitment Process:
As it's an executive position, this process is much longer.
- Phone/ visio interview with our MD for the UK - 30 minutes
- Visio with MD/founder - 45 minutes
- Visio with 2 C-level or MDs- 45 minutes
- Case study
- Ref callsÂ
- Option:Â Visio with investors - 45 minutes
- Option:Â On-site with one founderÂ
- Department
- Uncategorized teams
- Locations
- London, Singapore, Paris
- Remote status
- Hybrid Remote
- Yearly salary
- âŹ100,000 - âŹ150,000
- Employment type
- Full-time
About WeMaintain
Our Mission: By combining the expertise of engineers and technological agility, we facilitate the transition to smart buildings.
Chief Operating Officer - F/M/X
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